When you join NovotelHotels you’ll have more than just a job, you’ll have an exciting career where you’ll be able to bring the Art and the Heart to hospitality! We are all proud of our understanding and ability to create human connections, make people feel welcome as we build stronger and diverse communities. We are ‘relentlessly guest obsessed’ at NovotelHotels. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.
This is your opportunity to join our diverse Housekeeping team. As a key team member, you will be proudly representing the hotel with your friendly and professional service as well as a keen eye for detail to ensure all rooms are cleaned to our guest’s expectations and standards of the hotel.
Some of the things you’ll be doing:
- Cleaning guest rooms and making them sparkle! Including bedrooms, bathrooms, floors and corridors for guest arrivals and room moves.
- Cheerfully assisting guests with any requests or enquiries they may have.
- Ensuring all service areas are fully stocked for the next day.
- Reporting any damage or maintenance needed for our rooms.
- Reporting any lost property, following correct hotel procedures.
- Using appropriate chemicals for cleaning purposes ensuring safe work practices are maintained for this physical role.
What we’re looking for:
- A friendly, positive customer focused attitude with the drive to provide total guest satisfaction
- Pride in what you do and a key eye for detail
- Previous cleaning experience in a similar role
- Excellent communication skills & a high standard of grooming & presentation
- The ability & flexibility to work in a 24 hour, 7 day working environment
In return, we will provide a laundered uniform, a healthy duty meal to keep your energy levels up and excellent career and development opportunities. Accor Hotels has fantastic employee benefits on discounted accommodation and food and beverage services worldwide.
Primary Location: Novotel Surfers Paradise Cnr. Surfers Paradise Boulevard and Hanlan Street Surfers Paradise 4217